FAQs & Troubleshooting
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MFC-8820D
215 Results
91. 22/04/2016
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
92. 09/02/2016
Why does the LCD of my machine display "CHANGE DRUM SOON"?
93. 16/11/2015
I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
94. 13/10/2015
Do I need a telephone line to send and receive faxes with my Brother machine?
95. 13/10/2015
I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
96. 13/10/2015
I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat® / Adobe® Reader®.
97. 13/10/2015
I cannot use the "Modules Update" button on Web BRAdmin.
98. 13/10/2015
Scan an image and insert it in a Windows XP application
99. 13/10/2015
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
100. 13/10/2015
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
101. 13/10/2015
I'm using Mac OS 8.6-9.2. How can I uninstall the drivers?
102. 24/09/2015
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
103. 24/09/2015
How can I re-install the drivers?
104. 24/09/2015
I'm using my Brother machine in a Windows XP / Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
105. 24/09/2015
What does "COMM.ERROR" on the LCD display mean?
106. 24/09/2015
I'm using Mac OS X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
107. 24/09/2015
Where is the full User's Guide? I can't find enough information in the paper manual.
108. 24/09/2015
Can I buy any MICR toner?
109. 24/09/2015
How do I install additional memory?
110. 24/09/2015
When I share a FAX / DCP / MFC via a Windows XP PC, the machine prints garbage characters. What can I do?
111. 24/09/2015
What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
112. 11/09/2015
Scan a document from a Windows Vista application
113. 16/06/2015
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
114. 10/06/2015
Scan a document in Mac OS X 10.7.
115. 10/06/2015
How do I install the Optional Tray Module?
116. 09/06/2015
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
117. 08/04/2015
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
118. 19/12/2014
The Error message "A file required cannot be found.(CC035)" appears when I click the "Remote Setup" or "Quick-Dial" button in ControlCenter2. (For Macintosh)
119. 30/09/2014
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
120. 30/09/2014
How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?