FAQs & Troubleshooting
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DCP-J562DW
254 Results
91.
Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
92.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
93.
Scan a document and e-mail it as an attachment. (For Windows)
94.
Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
95.
Unable to Print 5X
96.
Ink Absorber Full / Ink Absorber Pad Full
97.
I cannot print from my computer via USB.
98.
No Ink Cartridge
99.
I can print but cannot scan via network. (For Mac)
100.
Clean the paper pick-up rollers
101.
When choosing greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the greyscale image?
102.
What is the BRAdmin Professional software used for?
103.
Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
104.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
105.
I cannot install Brother drivers on Debian 10 (Linux)
106.
Configure and use the Scan Key Tool (Linux)
107.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
108.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
109.
Important points for specifying the scan area (Linux)
110.
Uninstall printer drivers (Linux)
111.
I cannot install the Brother printer driver (macOS 10.15 or earlier)
112.
Enable the Brother machine's network interface.
113.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
114.
Install Inbox Ink
115.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
116.
After replacement or repair of the Brother machine, uneven colour streaks stand out when printing from the computer.
117.
My machine does regular cleaning cycles in the night. How can I correct this?
118.
When I print photos, the colour quality is not good.
119.
Print using only the black ink cartridge when the Colour cartridges have run out.
120.
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".