FAQs & Troubleshooting
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DCP-J562DW
254 Results
61.
Load photo paper
62.
Setting up the Web icon (Brother Web Connect) function.
63.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
64.
Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
65.
Change the printer driver settings (Windows / macOS)
66.
Wrong Paper / Paper Size Mismatch
67.
My documents are sent to a different machine (the IP address is not unique and "IP Config" changes from "Auto" to "Static")
68.
In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
69.
What is the recommended paper?
70.
Load envelopes
71.
I want to print using CUPS while keeping SELinux enabled. (Linux)
72.
How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
73.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
74.
Reset the network settings to the factory settings
75.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
76.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
77.
I cannot find some options in the Print dialogue box (macOS 11 or later)
78.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
79.
Command List of brscan. (Linux)
80.
"This app is preventing shutdown" and "Brother Help" messages appear and computer does not shutdown (Windows 10)
81.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
82.
Protect your Brother machine against unauthorised access over the network
83.
(Video) Install Ink Cartridges
84.
Install starter ink cartridges
85.
Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
86.
Open the Status Monitor
87.
Delete print jobs from the print queue.
88.
Printing / Scanning with a mobile device
89.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
90.
What is AirPrint?