FAQs & Troubleshooting
Latest |
MW-140BT
57 Results
31. 21/06/2023
The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
32. 21/06/2023
The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
33. 26/04/2023
Where can I find my Brother printer's serial number?
34. 09/11/2022
What do the indicator lights on the printer mean?
35. 12/05/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
36. 12/05/2022
How to delete the registry information and files related to the printer driver
37. 12/05/2022
I cannot save a file downloaded from the Brother support website (For Windows)
38. 12/05/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
39. 04/06/2020
How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
40. 04/06/2020
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
41. 04/06/2020
How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
42. 04/06/2020
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
43. 09/07/2019
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
44. 21/03/2019
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
45. 13/03/2019
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
46. 27/03/2017
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
47. 24/09/2015
The Bluetooth installation asks me for a PIN (or Pass Key). Where can I find this information?
48. 10/09/2014
Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
49. 03/09/2014
I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
50. 24/06/2014
Error messages do not appear when using the USB connection of my printer.
51. 12/07/2007
The AC adapter does not work.
52. 01/02/2007
Can I use my car cigarette lighter socket to charge the battery?
53. 25/08/2006
Are there any precautions needed when using thermal paper?
54. 08/08/2006
Is it possible to use a rubber stamp on the thermal paper?
55. 08/08/2006
How long does it usually take to charge the battery?
56. 08/08/2006
The print command was sent to the MPrint printer but it does not print.
57. 08/08/2006
The printer will not turn on.