FAQs & Troubleshooting
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MFC-J6945DW
319 Results
31. 26/04/2023
In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
32. 26/04/2023
I cannot print on a wireless (Wi-Fi) network (Windows)
33. 26/04/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
34. 26/04/2023
Install the built-in drivers (For Windows 8 and Windows 10)
35. 26/04/2023
Change the printer driver settings (Windows / macOS)
36. 26/04/2023
Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
37. 26/04/2023
Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
38. 19/04/2023
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
39. 19/04/2023
Open "Scanners and Cameras" and Properties.
40. 19/04/2023
The printer status is Offline or Paused.
41. 19/04/2023
"Offline" appears on the Status Monitor.
42. 15/03/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
43. 15/03/2023
Receive faxes on the computer for Windows (PC-FAX Receive)
44. 15/02/2023
I'm using Windows Vista, Windows 7, Windows 8 / 8.1 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
45. 15/02/2023
Transfer faxes to the PC when my machine has a mechanical issue.
46. 15/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation (for Windows).
47. 15/02/2023
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
48. 11/01/2023
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
49. 11/01/2023
Cannot Detect Ink Volume
50. 11/01/2023
Install Inbox Ink
51. 11/01/2023
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
52. 11/01/2023
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
53. 11/01/2023
One or more of my colours are not printing (blank).
54. 26/12/2022
Can third party ink be used to refill the ink cartridges?
55. 26/12/2022
Open the Status Monitor
56. 26/12/2022
How to identify your Operating System (OS).
57. 26/12/2022
Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
58. 09/11/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
59. 09/11/2022
Register the IC card for user authentication in Secure Function Lock
60. 12/10/2022
Print the Network Configuration Report