FAQs & Troubleshooting
Latest |
MFC-J6910DW
388 Results
31. 19/04/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
32. 19/04/2023
Open "Scanners and Cameras" and Properties.
33. 19/04/2023
I can print but cannot scan via network. (For Windows)
34. 19/04/2023
The printer status is Offline or Paused.
35. 15/03/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
36. 15/02/2023
I'm using Windows Vista, Windows 7, Windows 8 / 8.1 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
37. 15/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
38. 15/02/2023
Scan a document in Windows 8 and Windows 10.
39. 15/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
40. 11/01/2023
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
41. 26/12/2022
Can third party ink be used to refill the ink cartridges?
42. 26/12/2022
How to identify your Operating System (OS).
43. 26/12/2022
Is there a way to view how much ink is remaining?
44. 09/11/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
45. 09/11/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
46. 12/10/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
47. 12/10/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
48. 12/10/2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
49. 12/10/2022
Configure and use PC-FAX (CUPS) (Linux)
50. 15/09/2022
After replacement or repair of the Brother machine, uneven colour streaks stand out when printing from the computer.
51. 15/09/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
52. 15/09/2022
Configure the Scan to Email Feature (Linux)
53. 16/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
54. 28/07/2022
The BRAdmin Professional software is not able to locate the Brother machine on my network.
55. 28/07/2022
Configure and use the Scan Key Tool (Linux)
56. 28/07/2022
Uninstall the drivers. (Mac OS X 10.5)
57. 28/07/2022
I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
58. 28/07/2022
I can print but cannot scan via network. (For Mac)
59. 28/07/2022
Scan a document into PaperPort™ using the TWAIN driver
60. 28/07/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)