FAQs & Troubleshooting
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MFC-J625DW
369 Results
31.
I cannot install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot.
32.
Set up your Brother machine on a wireless (Wi-Fi) network
33.
Add your Brother machine with AirPrint (macOS)
34.
I cannot send a fax using PC-FAX (Windows 10)
35.
Connect your Brother machine to your mobile device via a wireless router or access point.
36.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
37.
Can I print from and scan to iPhone, iPod Touch and iPad?
38.
I can print but cannot scan via network. (For Mac)
39.
I cannot install Brother drivers on Debian 10 (Linux)
40.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
41.
Send a fax without scanning the documents into memory.
42.
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
43.
Can I use voice mail on the same line as my Brother machine?
44.
Document Jam
45.
Load envelopes into my machine
46.
Enable the Brother machine's network interface.
47.
I cannot find some option in the Printing preferences. (For Windows)
48.
Download a file from the "Downloads" section and save it to Windows 8 computer.
49.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
50.
What is AirPrint?
51.
How to identify your Operating System (OS).
52.
Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
53.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
54.
I can print but cannot scan via network. (For Windows)
55.
How do I clear the message "Cannot Detect" from the display?
56.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
57.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudges appear.
58.
How do I forward a fax to another fax machine when my machine has a mechanical problem?
59.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
60.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.