FAQs & Troubleshooting
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MFC-5890CN
332 Results
31.
Forward a fax to another fax machine when my machine has a mechanical problem.
32.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
33.
What driver package format is supported by my Linux distribution?
34.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
35.
Scanned documents are black when I view them in Brother Image Viewer (Android™)
36.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
37.
I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
38.
How do I load envelopes into my machine?
39.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
40.
I cannot print using my Brother machine on a wired network. (Windows / macOS)
41.
Protect your Brother machine against unauthorised access over the network
42.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
43.
Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
44.
Locate files scanned with ControlCenter2 (For Macintosh)
45.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
46.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
47.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine?
48.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
49.
Where is the USB port on the machine?
50.
The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
51.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
52.
The LCD displays an error code (number). What does it mean?
53.
How do I factory reset the network settings?
54.
What is the BRAdmin Professional software used for?
55.
I want to use a name from my Windows® 2000/XP address book to send a FAX. The address book is stored on a network share and when I try to access the address book it will not open.
56.
The LCD message "Standing by ON/OFF to resume" is displayed on my Brother machine.
57.
Verify if the Brother machine has a dial tone
58.
How do I clear the message "Unable to..." or "... Unable" ?
59.
Uninstall the drivers. (Mac OS X 10.5)
60.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)