FAQs & Troubleshooting
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HL-J6000DW
221 Results
31. 11/01/2023
Install Inbox Ink
32. 11/01/2023
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
33. 11/01/2023
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
34. 11/01/2023
One or more of my colours are not printing (blank).
35. 26/12/2022
Can third party ink be used to refill the ink cartridges?
36. 26/12/2022
Open the Status Monitor
37. 26/12/2022
How to identify your Operating System (OS).
38. 26/12/2022
Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
39. 09/11/2022
Register the IC card for user authentication in Secure Function Lock
40. 12/10/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
41. 12/10/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
42. 15/09/2022
After replacement or repair of the Brother machine, uneven colour streaks stand out when printing from the computer.
43. 15/09/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
44. 16/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
45. 16/08/2022
Update the Driver or Firmware for your Brother machine
46. 28/07/2022
I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
47. 28/07/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
48. 27/07/2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
49. 15/06/2022
Access Web Based Management
50. 15/06/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
51. 12/05/2022
Where can I find my Brother machine's serial number?
52. 12/05/2022
Uninstall the Brother Software and Drivers (Windows)
53. 12/05/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
54. 12/05/2022
How do I use Mopria™ Print Service (MPS) with my Brother machine?
55. 14/04/2022
Wireless setup is requesting a WPS PIN to complete the setup
56. 14/04/2022
My Brother machine could not be found over the network when I installed drivers on my computer.
57. 14/04/2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
58. 28/03/2022
I cannot find some option in the Printing preferences. (For Windows)
59. 28/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
60. 28/03/2022
I cannot install the driver when using the Driver Install Tool. (Linux)