FAQs & Troubleshooting
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DS-600
57 Results
31. 16/11/2015
What file format can the scanned image be saved as when I scan a document or photo using the DSmobileSCAN II software?
32. 16/11/2015
Is my scanner compatible with Macintosh?
33. 16/11/2015
Is my scanner compatible with Windows?
34. 16/11/2015
I am scanning documents smaller than letter size, such as receipts, and they all come through with a black background (For Windows).
35. 16/11/2015
Insert documents for scanning.
36. 16/11/2015
Change the words in a scanned document.
37. 16/11/2015
When I calibrate I get a "White-only" calibration message.
38. 16/11/2015
I cannot install or reinstall the scanner driver using the DVD that came with my Brother scanner.
39. 24/09/2015
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
40. 11/09/2015
Uninstall the scanner driver (For Windows)
41. 10/06/2015
The scanner is connected but it will not feed paper or do anything else. (For Windows)
42. 10/06/2015
My scanned images have black lines running through them, blank spaces, or are just overall bad quality.
43. 10/06/2015
When I press "Scan" in my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
44. 10/06/2015
Calibrate your scanner. (For Macintosh)
45. 10/06/2015
Calibrate your scanner. (For Windows)
46. 10/06/2015
What kind of software can I use with my scanner?
47. 09/06/2015
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
48. 30/09/2014
I have installed the scanner on my Macintosh but I cannot scan.
49. 30/09/2014
Download a file from the "Downloads" section and save it to Windows 8 computer.
50. 19/09/2014
When I tried to scan the document, it is not fed properly and it jams or seems to feed from one side.
51. 23/07/2014
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
52. 08/05/2013
Install the DSmobile Scan application. (For Windows users only)
53. 08/05/2013
My unit has no power.
54. 10/04/2013
The scanner is connected but it will not feed paper (For Macintosh)
55. 25/03/2013
Install the scanner driver (For Windows)
56. 16/03/2012
Can I print from or scan to an Android™ Smartphone?
57. 20/02/2012
Clean the scanner. (For Windows )