FAQs & Troubleshooting
Latest |
DCP-585CW
291 Results
31. 15/02/2023
I'm using Windows Vista, Windows 7, Windows 8 / 8.1 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
32. 15/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
33. 15/02/2023
Scan a document in Windows 8 and Windows 10.
34. 15/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
35. 26/12/2022
Can third party ink be used to refill the ink cartridges?
36. 26/12/2022
How to identify your Operating System (OS).
37. 21/12/2022
Paper size settings are unavailable when I print from OpenOffice (Linux)
38. 09/11/2022
Which E-mail packages are compatible with ControlCenter3?
39. 09/11/2022
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
40. 09/11/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
41. 09/11/2022
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
42. 09/11/2022
Scan a document into ScanSoft™ PaperPort™ 11SE
43. 21/10/2022
When I scan a document using ControlCenter, the scanned file size is too big.
44. 12/10/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
45. 12/10/2022
I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
46. 12/10/2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
47. 15/09/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
48. 15/09/2022
Configure the Scan to Email Feature (Linux)
49. 16/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
50. 16/08/2022
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
51. 16/08/2022
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
52. 28/07/2022
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
53. 28/07/2022
The BRAdmin Professional software is not able to locate the Brother machine on my network.
54. 28/07/2022
Configure and use the Scan Key Tool (Linux)
55. 28/07/2022
Uninstall the drivers. (Mac OS X 10.5)
56. 28/07/2022
I can print but cannot scan via network. (For Mac)
57. 28/07/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
58. 27/07/2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
59. 15/06/2022
Locate files scanned with ControlCenter3 (For Windows)
60. 15/06/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)