FAQs & Troubleshooting
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DCP-365CN
259 Results
31. 26/12/2022
Can third party ink be used to refill the ink cartridges?
32. 26/12/2022
How to identify your Operating System (OS).
33. 09/11/2022
Which E-mail packages are compatible with ControlCenter3?
34. 09/11/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
35. 09/11/2022
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
36. 09/11/2022
Scan a document into ScanSoft™ PaperPort™ 11SE
37. 21/10/2022
When I scan a document using ControlCenter, the scanned file size is too big.
38. 12/10/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
39. 12/10/2022
I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
40. 12/10/2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
41. 15/09/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
42. 15/09/2022
Configure the Scan to Email Feature (Linux)
43. 16/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
44. 16/08/2022
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
45. 16/08/2022
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
46. 28/07/2022
The BRAdmin Professional software is not able to locate the Brother machine on my network.
47. 28/07/2022
Configure and use the Scan Key Tool (Linux)
48. 28/07/2022
Uninstall the drivers. (Mac OS X 10.5)
49. 28/07/2022
I can print but cannot scan via network. (For Mac)
50. 28/07/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
51. 27/07/2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
52. 15/06/2022
Ink Low
53. 15/06/2022
Locate files scanned with ControlCenter3 (For Windows)
54. 15/06/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
55. 12/05/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
56. 14/04/2022
Uninstall the Brother Software and Drivers (Windows)
57. 14/04/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
58. 14/04/2022
Check the kind of scanner driver installed by connecting the USB / Parallel cable.
59. 14/04/2022
Scan multiple pages into one file instead of each scan being saved as a separate file.
60. 14/04/2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.