FAQs & Troubleshooting
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DCP-340CW
264 Results
31. 21/12/2022
Paper size settings are unavailable when I print from OpenOffice (Linux)
32. 09/11/2022
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
33. 09/11/2022
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
34. 09/11/2022
Scan to Email does not work with Outlook2003 or Outlook2007. (For ControlCenter3 Users)
35. 21/10/2022
When I scan a document using ControlCenter, the scanned file size is too big.
36. 12/10/2022
I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
37. 12/10/2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
38. 12/10/2022
Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
39. 15/09/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
40. 15/09/2022
Configure the Scan to Email Feature (Linux)
41. 16/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
42. 16/08/2022
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
43. 16/08/2022
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
44. 28/07/2022
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
45. 28/07/2022
The BRAdmin Professional software is not able to locate the Brother machine on my network.
46. 28/07/2022
Configure and use the Scan Key Tool (Linux)
47. 28/07/2022
Uninstall the drivers. (Mac OS X 10.5)
48. 28/07/2022
I can print but cannot scan via network. (For Mac)
49. 15/06/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
50. 12/05/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
51. 14/04/2022
Wireless setup is requesting a WPS PIN to complete the setup
52. 14/04/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
53. 14/04/2022
Scan multiple pages into one file instead of each scan being saved as a separate file.
54. 14/04/2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
55. 28/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
56. 28/03/2022
I cannot install the driver when using the Driver Install Tool. (Linux)
57. 17/01/2022
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
58. 17/01/2022
I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
59. 17/01/2022
I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
60. 11/11/2021
Open the Control Panel (For Windows)