FAQs & Troubleshooting
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DCP-165C
214 Results
31.
Delete print jobs from the print queue.
32.
Check the kind of scanner driver installed by connecting the USB / Parallel cable.
33.
Download a file from the "Downloads" section and save it to Windows 8 computer.
34.
How to identify your Operating System (OS).
35.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
36.
Where can I download a driver for my machine?
37.
When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colours do not match the colours in the original photo.
38.
When I print photos, the colour quality is not good.
39.
I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
40.
The print speed is very slow when I use XML Paper Specification Printer Driver.
41.
How can I create or view an XML Paper Specification document?
42.
When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the greyscale image?
43.
One or more of my colours are not printing (blank). What can I do?
44.
Scan a document in Mac OS X 10.6.
45.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
46.
How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
47.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
48.
What is MFL-Pro Suite Software?
49.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
50.
Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
51.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
52.
Cannot print after a Windows 10 update (June 2020)
53.
When I print images, the quality is not good (Linux)
54.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
55.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
56.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
57.
Check the firmware version.
58.
Open the Control Panel (For Windows)
59.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
60.
I cannot print from my computer via USB.