MFC-J4710DW FAQs & Troubleshooting MFC-J4710DW Not your product? Sort by: Updated Date Popularity 4 Results 1. 26/03/2015 I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions) 2. 26/03/2015 The scanner cover support has come off. (With Video Instructions) 3. 26/03/2015 Improve poor print quality. 4. 27/02/2015 Paper Jam (With Video Instructions) English Video FAQs FAQs & Troubleshooting