MFC-J6947DW FAQs & Troubleshooting MFC-J6947DW Not your product? Sort by: Updated Date Popularity 3 Results 1. 19/10/2018 Telephone Line Interference / VoIP. 2. 14/06/2017 I am having an issue receiving faxes. 3. 29/07/2013 I cannot receive a colour fax. More FAQs Fax FAQs & Troubleshooting