MFC-J470DW FAQs & Troubleshooting MFC-J470DW Not your product? Sort by: Updated Date Popularity 3 Results 1. 13/10/2015 I can receive a fax, but cannot receive a telephone call. 2. 24/09/2015 Why doesn't the machine answer when receiving a call? 3. 21/12/2012 Why doesn't my Brother machine have a dial tone? More FAQs Telephone FAQs & Troubleshooting