MFC-J491DW
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FAQs & Troubleshooting |
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MFC-J491DW
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1. 10/07/2024
The scanning speed is slow when scanning from my machine. (Windows)
2. 26/04/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
3. 26/04/2023
Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
4. 04/06/2019
Scanned documents are black when I view them in Brother Image Viewer (Android™)
5. 25/09/2013
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
6. 08/05/2013
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.