MFC-J5620DW
FAQs & Troubleshooting |
MFC-J5620DW
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1. 26/04/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
2. 12/05/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3. 26/03/2019
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
4. 23/01/2019
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
5. 10/04/2017
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6. 21/01/2016
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7. 13/05/2014
I cannot scan via USB. (Mac OS X)
8. 08/05/2013
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
9. 24/11/2010
I am using Windows XP and I cannot scan with the USB cable.