MFC-L5700DN
FAQs & Troubleshooting |
MFC-L5700DN
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1. 11/10/2023
I cannot scan via network.
2. 26/04/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
3. 19/04/2023
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
4. 19/04/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
5. 12/05/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
6. 15/04/2021
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7. 26/03/2019
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
8. 23/01/2019
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
9. 15/11/2018
I am sharing my Brother machine. I can print but cannot scan.
10. 29/01/2018
I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires authentication for the SMTP server, I am not able to use this function anymore.
11. 10/04/2017
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
12. 09/12/2015
On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
13. 29/11/2013
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
14. 08/05/2013
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
15. 01/11/2007
I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.