MFC-J5330DW
FAQs & Troubleshooting |
MFC-J5330DW
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1. 09/11/2023
I cannot scan via network.
2. 26/04/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
3. 19/04/2023
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
4. 19/04/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
5. 15/02/2023
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
6. 12/05/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7. 15/04/2021
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8. 26/03/2019
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
9. 23/01/2019
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
10. 15/11/2018
I am sharing my Brother machine. I can print but cannot scan.
11. 10/04/2017
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
12. 14/10/2016
I cannot open the scanned file from Scan to FTP.
13. 09/12/2015
On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
14. 29/11/2013
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)