1. 26/04/2023

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

2. 19/04/2023

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

3. 19/04/2023

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

4. 19/04/2023

I can print but cannot scan via network. (For Windows)

5. 28/07/2022

I keep getting the error message "Authenticate Err (Authentication error)".

6. 28/07/2022

I can print but cannot scan via network. (For Mac)

7. 12/05/2022

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

8. 15/04/2021

I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)

9. 26/03/2019

When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"  

10. 23/01/2019

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".

11. 15/11/2018

I am sharing my Brother machine. I can print but cannot scan.

12. 10/04/2017

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

13. 21/01/2016

When I try to scan the document, the scanner application crashes. (OS X 10.11)

14. 09/12/2015

On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.

15. 29/11/2013

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

16. 08/05/2013

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

17. 01/11/2007

I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.