1. 19/04/2023

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

2. 19/04/2023

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

3. 19/04/2023

I can print but cannot scan via network. (For Windows)

4. 09/11/2022

Scan to Email does not work with Outlook2003 or Outlook2007. (For ControlCenter3 Users)

5. 12/10/2022

I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

6. 28/07/2022

I can print but cannot scan via network. (For Mac)

7. 17/01/2022

I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.

8. 26/03/2019

When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"  

9. 15/11/2018

I am sharing my Brother machine. I can print but cannot scan.

10. 13/10/2015

I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.

11. 13/10/2015

I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

12. 13/10/2015

When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?

13. 13/10/2015

I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.

14. 24/09/2015

I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?

15. 30/01/2014

Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. 

16. 29/11/2013

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

17. 08/05/2013

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

18. 24/03/2009

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".

19. 22/07/2008

I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.

20. 01/11/2007

I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.

21. 21/11/2005

I get the error message Type 1,010 when I am trying to scan into Mac OS® 9