1. 09/11/2022

Scan to Email does not work with Outlook2003 or Outlook2007. (For ControlCenter3 Users)

2. 12/10/2022

I'm using Windows 98 / Me / 2000 / XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?

3. 12/10/2022

I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

4. 26/03/2019

When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"  

5. 15/11/2018

I am sharing my Brother machine. I can print but cannot scan.

6. 20/08/2018

I can print but cannot scan via network. (For Macintosh)

7. 31/07/2018

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

8. 13/10/2015

I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

9. 13/10/2015

I'm using Windows. The network scanning feature was working after I installed the driver but no longer works. What can I do?

10. 13/10/2015

When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?

11. 13/10/2015

I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.

12. 24/09/2015

I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?

13. 30/01/2014

Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. 

14. 08/05/2013

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

15. 24/03/2009

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".

16. 22/07/2008

I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.

17. 01/11/2007

I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.

18. 07/04/2006

The link icon for Outlook Express is not displayed in PaperPort®.

19. 21/11/2005

I get the error message Type 1,010 when I am trying to scan into Mac OS® 9