1. 19/04/2023

The printer status is Offline or Paused.

2. 12/10/2022

Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?

3. 22/04/2016

Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?

4. 01/03/2016

My machine only prints one copy of my document even though I have asked it to print two or more (for Windows 2000/XP and Windows Vista).

5. 24/09/2015

I'm using Windows. Print speed is too slow. What can I do?

6. 30/09/2014

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

7. 03/02/2012

When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.

8. 26/08/2011

The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)

9. 05/10/2010

Im using Mac OS X 10.2-10.4 and the Brother machine does not appear in the Print Center or Setup Utility.

10. 20/10/2009

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®

11. 13/04/2006

When I try to print thin colour borders in Microsoft Excel, the borders are printed in black.

12. 19/12/2005

Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.

13. 09/12/2005

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

14. 16/11/2005

Why can't I print when an ink cartridge is empty?