MFC-J4710DW FAQs & Troubleshooting MFC-J4710DW Not your product? Sort by: Updated Date Popularity 3 Results 1. 18/05/2015 Paper Jam (With Video Instructions) 2. 18/08/2014 Document Jam 3. 21/11/2013 I still receive the error message "Paper Jam" after I removed the jammed paper. More FAQs Paper Feed / Paper Jam FAQs & Troubleshooting