MFC-J4620DW FAQs & Troubleshooting MFC-J4620DW Not your product? Sort by: Updated Date Popularity 3 Results 1. 09/10/2019 I still receive the error message "Paper Jam" after I removed the jammed paper. 2. 10/06/2015 Document Jam (With Video Instructions) 3. 18/05/2015 Paper Jam (With Video Instructions) More FAQs Paper Feed / Paper Jam FAQs & Troubleshooting