DCP-6690CW FAQs & Troubleshooting DCP-6690CW Not your product? Sort by: Updated Date Popularity 3 Results 1. 17/07/2019 Paper jams or smudges occur when feeding A3 paper 2. 18/08/2014 I still receive the error message "Paper Jam" after I removed the jammed paper. 3. 18/08/2014 Clear the paper jam. More FAQs Paper Feed / Paper Jam FAQs & Troubleshooting