DCP-585CW FAQs & Troubleshooting DCP-585CW Not your product? Sort by: Updated Date Popularity 2 Results 1. 18/08/2014 I still receive the error message "Paper Jam" after I removed the jammed paper. 2. 18/08/2014 Paper Jam More FAQs Paper Feed / Paper Jam FAQs & Troubleshooting