MFC-J6920DW FAQs & Troubleshooting MFC-J6920DW Not your product? Sort by: Updated Date Popularity 4 Results 1. 23/04/2015 I still receive the error message "Paper Jam" after I removed the jammed paper. 2. 20/02/2015 (Video)Additional paper jam clear operations 3. 08/08/2013 Paper Jam 4. 26/07/2013 Document Jam/too Long English Paper Feed / Paper Jam FAQs & Troubleshooting