1. 26/04/2023

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

2. 12/10/2022

When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".

3. 16/10/2019

I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)

4. 26/03/2019

When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"  

5. 23/01/2019

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".

6. 19/12/2014

The Error message "A file required cannot be found.(CC035)" appears when I click the "Remote Setup" or "Quick-Dial" button in ControlCenter2. (For Macintosh)

7. 30/09/2014

The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.

8. 30/09/2014

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

9. 29/11/2013

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)