1. 13/03/2024

I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)

2. 17/10/2019

I cannot communicate with the product during installation. (Communication error message is displayed.)

3. 13/03/2019

When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?

4. 17/05/2016

The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)

5. 04/02/2015

 When I try to use the database function, an application error occurs.

6. 10/09/2014

Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?

7. 03/09/2014

"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?

8. 24/06/2014

Error messages do not appear when using the USB connection of my printer.

9. 12/11/2013

I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." is displayed. What can I do?

10. 05/04/2006

The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.

11. 05/04/2006

The message "The cassette is incorrect." is displayed.