PT-E550W FAQs & Troubleshooting PT-E550W Not your product? Sort by Updated Date Popularity 2 Results 1. 21/06/2023 The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) 2. 24/09/2015 The tape colour is not recognised. I get the error message "Tape colour not recognised" when I install a tape cassette in the printer. More FAQs (English only) P-touch Editor (Windows) FAQs & Troubleshooting