1. 17/03/2023

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

2. 11/10/2022

When I scan a document using ControlCenter, the scanned file size is too big.

3. 26/07/2022

Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?

4. 19/01/2021

ControlCenter3 displays a blank screen at startup (Windows)

5. 25/03/2016

A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.

6. 25/03/2016

Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.

7. 22/09/2011

Why is the error message "Unable to Scan" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?

8. 22/04/2009

I'm using Windows 98/Me/NT/2000/XP. When I scan a multi-page document using the ADF, there is a long delay in scanning the pages, after the first page is scanned. How can I resolve this issue?

9. 22/04/2009

When scanning a letter-size document, the edge of the document is not scanned. How can I fix this problem?

10. 26/10/2007

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

11. 12/05/2006

When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?