1. 09/08/2023

I get an error message and cannot update the firmware. (Windows 10 or later)

2. 15/09/2020

The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)

3. 04/09/2020

The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)

4. 12/03/2019

When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?

5. 18/01/2019

"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?

6. 01/11/2018

P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)

7. 06/01/2015

Error messages do not appear when using the USB connection of my printer.