FAQs & Troubleshooting
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PJ-822
80 Results
1.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
2.
Where can I find my Brother printer's serial number?
3.
How do I transfer label templates with P-touch Transfer Express?
4.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
5.
Where can I download the latest P-touch Editor for Mac?
6.
What is the JPEG printing and how can I use it?
7.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
8.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
9.
The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
10.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
11.
Supported File Formats and how to print on Raspbian (Linux®)
12.
How do I create and transfer templates? (for Mac)
13.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
16.
Pages don't print.
17.
The print quality is poor, and the image is too light or dark.
18.
Printing is not possible. (USB connection)
19.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
20.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
21.
Information before downloading for Raspbian/Raspbian lite (Linux®)
22.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
23.
How to open the Devices and Printers window
24.
How do I uninstall the printer driver?
25.
How do I clean the platen roller?
26.
I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
27.
How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
28.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
29.
Some of the print options in OpenOffice do not work. (Linux®)
30.
Printing from an Android™ device