FAQs & Troubleshooting
Popular |
PJ-762
126 Results
1.
Printing from a Windows PC or Mac
2.
This printer is not detected when establishing a Bluetooth® connection.
3.
How do I turn the printer off?
4.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
5.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
6.
Printing from an Android™ device
7.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
8.
How do I transfer templates to the printer?
9.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
10.
Installing the software
11.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
12.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
13.
How do I uninstall the printer driver?
14.
Where can I find my Brother printer's serial number?
15.
What Android™ mobile application can I use?
16.
How do I transfer label templates with P-touch Transfer Express?
17.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
18.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
19.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
20.
How to connect to a DC power outlet (optional)
21.
What is the JPEG printing and how can I use it?
22.
Which Bluetooth® profiles does the printer support?
23.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
24.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
25.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
26.
I can no longer print from my computer via Bluetooth®, even though I could print previously.
27.
How to connect to an AC power outlet (optional)
28.
The print quality is poor, and the image is too light or dark.
29.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
30.
When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)