FAQs & Troubleshooting
Popular |
PJ-662
52 Results
1.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
2.
How do I install the printer driver from the CD-ROM? (for Windows)
3.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
What Android™ mobile application can I use?
6.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
7.
Where can I find my Brother printer's serial number?
8.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
9.
Printing is not possible. (USB connection)
10.
How to charge the rechargeable Li-ion battery
11.
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
12.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
13.
How do I connect the printer and my computer via USB cable?
14.
The paper is jammed in the printer.
15.
How to open the Devices and Printers window
16.
How to connect to a DC power outlet (Optional)
17.
How to charge the rechargeable Ni-MH battery
18.
How to connect to an AC power outlet (Optional)
19.
How to identify your Operating System (OS) for Windows or Mac
20.
How to identify the printer's firmware version
21.
How do I connect the printer and my computer via Bluetooth®? (for Windows)
22.
How do I clean the Platen Roller?
23.
How to connect to a DC power outlet (Optional)
24.
How to install the rechargeable Li-ion Battery (Optional)
25.
Uninstalling the printer drivers (Linux®)
26.
What is the JPEG printing and how can I use it?
27.
How do I print from a computer?
28.
How do I switch between Infrared (IrDA) and Bluetooth®? (Windows only)
29.
Paper does not move through the printer even though the motor is running.
30.
How to delete the registry information and files related to the printer driver