FAQs & Troubleshooting
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PJ-623
74 Results
1.
How do I transfer label or slip templates?
2.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
3.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
4.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
5.
How to charge the rechargeable Ni-MH battery
6.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
7.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
8.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
9.
What Android™ mobile application can I use?
10.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
11.
How do I transfer label templates with P-touch Transfer Express?
12.
How to install the rechargeable Ni-MH Battery (Optional)
13.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
14.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
15.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
16.
Where can I find my Brother printer's serial number?
17.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
18.
How to charge the rechargeable Li-ion battery
19.
Printing is not possible. (USB connection)
20.
Some of the print options in OpenOffice do not work. (Linux®)
21.
How do I install the printer driver from the CD-ROM? (for Windows)
22.
How to connect to a DC power outlet (Optional)
23.
How to connect to an AC power outlet (Optional)
24.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
25.
Uninstalling the printer drivers (Linux®)
26.
What is the JPEG printing and how can I use it?
27.
How to insert paper
28.
How to identify your Operating System (OS) for Windows or Mac
29.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
30.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)