FAQs & Troubleshooting
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PJ-623
80 Results
1.
How do I transfer label or slip templates?
2.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
How do I install the printer driver from the CD-ROM? (for Windows)
5.
How do I transfer label templates with P-touch Transfer Express?
6.
Printing is not possible. (USB connection)
7.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
8.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
9.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
10.
What Android™ mobile application can I use?
11.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
12.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
13.
How to install the rechargeable Ni-MH Battery (Optional)
14.
How do I connect the printer and my computer via USB cable?
15.
Where can I find my Brother printer's serial number?
16.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
17.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
18.
How to install the rechargeable Li-ion Battery (Optional)
19.
How to identify your Operating System (OS) for Windows or Mac
20.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
21.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
22.
How to open the Devices and Printers window
23.
How do I uninstall the printer driver?
24.
How to connect to a DC power outlet (Optional)
25.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
26.
The paper is jammed in the printer.
27.
How to insert paper
28.
How to connect to a DC power outlet (Optional)
29.
How to charge the rechargeable Li-ion battery
30.
How to charge the rechargeable Ni-MH battery