1.

Document misfeeds.

2.

Download a file from the "Downloads" section and save it to Windows 8 computer.

3.

I cannot save a file downloaded from the Brother support website (For Windows)

4.

My scanner is connected but it will not feed my document or do anything else.

5.

Replace Roller

6.

How to identify your Operating System (OS).

7.

"Multifeed" or "Multifeed is detected."

8.

"Document Jam/too Long" or "A document is jammed in the ADF."

9.

Configure the Scan to Email Feature (Linux)

10.

TWAIN or WIA errors appear when starting to scan. (Windows)

11.

The scanned documents are put into the incorrect order. (macOS)

12.

Do not open the ADF cover when scanning.

13.

Change the paper settings. (Using DS Capture)

14.

The scan speed is too slow.

15.

Uninstall Scan-key-tool. (Linux)

16.

My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.

17.

The file size is too large.

18.

What driver package format is supported by my Linux distribution?

19.

When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".

20.

Change the image settings. (Using DS Capture)

21.

My scanner gets warm.

22.

Paper suitable for scanning

23.

Clean the scanner

24.

Important points for specifying the scan area (Linux)

25.

FlashROM R/W test error

26.

NVRAM R/W test error

27.

Check the firmware version.

28.

Colors in the scanned image are dark.

29.

Pre-Required Procedures (Linux)

30.

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)