FAQs & Troubleshooting
Popular |
PDS-6000
63 Results
1.
Document misfeeds.
2.
"Multifeed" or "Multifeed is detected."
3.
Do not open the ADF cover when scanning.
4.
TWAIN or WIA errors appear when starting to scan. (Windows)
5.
My scanner is connected but it will not feed my document or do anything else.
6.
I cannot save a file downloaded from the Brother support website (For Windows)
7.
Cannot use my scanner connection the USB hub.
8.
How to identify your Operating System (OS).
9.
"Document Jam/too Long" or "A document is jammed in the ADF."
10.
Unknown error.
11.
TWAIN errors appear when starting to scan. (Macintosh)
12.
Change the image settings. (Using DS Capture)
13.
Change the paper settings. (Using DS Capture)
14.
Paper suitable for scanning
15.
Replace Roller
16.
No document in ADF.
17.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
18.
I cannot install the scanner drivers.
19.
Download a file from the "Downloads" section and save it to Windows 8 computer.
20.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
21.
Cannot find the scanner.
22.
My scanner gets warm.
23.
Uninstall Scan-key-tool. (Linux)
24.
A page that is not a blank page is skipped.
25.
I cannot install Brother drivers on Debian 10 or later (Linux)
26.
What driver package format is supported by my Linux distribution?
27.
Uninstall the scanner driver. (Linux)
28.
The scanned image is skewed (crooked).
29.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
30.
The rollers are worn.