FAQs & Troubleshooting
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PDS-6000
63 Results
1.
Document misfeeds.
2.
My scanner gets warm.
3.
"Multifeed" or "Multifeed is detected."
4.
Cannot find the scanner.
5.
Check the firmware version.
6.
The scan speed is too slow.
7.
Do not open the ADF cover when scanning.
8.
Change the paper settings. (Using DS Capture)
9.
My scanner is connected but it will not feed my document or do anything else.
10.
Unknown error.
11.
No document in ADF.
12.
Paper suitable for scanning
13.
How to identify your Operating System (OS).
14.
My scanned images have black lines running through them, blank spaces, or are of overall bad quality.
15.
I cannot save a file downloaded from the Brother support website (For Windows)
16.
TWAIN or WIA errors appear when starting to scan. (Windows)
17.
Change the image settings. (Using DS Capture)
18.
What driver package format is supported by my Linux distribution?
19.
Download a file from the "Downloads" section and save it to Windows 8 computer.
20.
Bleed-through is seen in the scanned image.
21.
"Document Jam/too Long" or "A document is jammed in the ADF."
22.
I cannot install Brother drivers on Debian 10 or later (Linux)
23.
Cannot use my scanner connection the USB hub.
24.
Replace Roller
25.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
26.
The rollers are worn.
27.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
28.
White vertical lines or white stripes appear on the scanned image.
29.
The scanned image is skewed (crooked).
30.
How to scan a document from a Windows application?