FAQs & Troubleshooting
Popular |
PDS-5000F
63 Results
1.
Document misfeeds.
2.
Change the image settings. (Using DS Capture)
3.
How to identify your Operating System (OS).
4.
Download a file from the "Downloads" section and save it to Windows 8 computer.
5.
What driver package format is supported by my Linux distribution?
6.
I cannot install Brother drivers on Debian 10 or later (Linux)
7.
"Document Jam/too Long" or "A document is jammed in the ADF."
8.
I cannot save a file downloaded from the Brother support website (For Windows)
9.
Change the paper settings. (Using DS Capture)
10.
The scan speed is too slow.
11.
Paper suitable for scanning
12.
"Multifeed" or "Multifeed is detected."
13.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
14.
Cannot find the scanner.
15.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
16.
TWAIN or WIA errors appear when starting to scan. (Windows)
17.
Cannot use my scanner connection the USB hub.
18.
I cannot install the scanner drivers.
19.
Replace Roller
20.
The scanned documents are put into the incorrect order. (macOS)
21.
ADF rear lamp error
22.
ADF AFE R/W test error
23.
Clean the scanner
24.
Delete a network scanner entry. (Linux)
25.
Important points for specifying the scan area (Linux)
26.
My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.
27.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
28.
My scanner is connected but it will not feed my document or do anything else.
29.
How to scan a document from a Windows application?
30.
Configure the Scan to Email Feature (Linux)