FAQs & Troubleshooting
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PT-P950NW
207 Results
1.
I cannot print using a HSe cassette.
2.
I cannot print using FLe tape and get an error message.
3.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
4.
How do I connect the printer to my computer via Wi-Fi® using an access point?
5.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
6.
When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
7.
Installing the software
8.
I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
9.
What Android™ mobile application can I use?
10.
How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
11.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
12.
Where can I find my Brother printer's serial number?
13.
Can my printer use TZ/TZe tapes?
14.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
15.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
16.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
17.
Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
18.
How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
What iOS mobile application can I use?
21.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
22.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
23.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
24.
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
25.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
26.
I cannot print after updating the firmware or font data.
27.
How to open the Devices and Printers window
28.
Where can I find the IP addresses of my computer and the printer?
29.
Where can I find the printer's network settings, such as IP address?
30.
How do I transfer label templates with P-touch Transfer Express?