FAQs & Troubleshooting
Latest |
MFC-J870DW
340 Results
31. 17/03/2023
I can print but cannot scan via network. (For Windows)
32. 17/03/2023
Open the "Scanners and Cameras" and Properties.
33. 15/02/2023
Protect your Brother machine against unauthorised access over the network
34. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
35. 14/02/2023
Receive faxes on the computer for Windows (PC-FAX Receive)
36. 14/02/2023
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
37. 14/02/2023
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
38. 14/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
39. 14/02/2023
Set up a Group for Broadcasting faxes.
40. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
41. 19/12/2022
Cannot Detect Ink Volume
42. 19/12/2022
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
43. 19/12/2022
Can third party ink be used to refill the ink cartridges?
44. 13/12/2022
How to identify your Operating System (OS).
45. 13/12/2022
Is there a way to view how much ink is remaining?
46. 20/10/2022
How do I use Mopria™ Print Service (MPS) with my Brother machine?
47. 17/10/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
48. 27/09/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
49. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
50. 06/09/2022
Configure and use PC-FAX (CUPS) (Linux)
51. 31/08/2022
After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
52. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
53. 22/08/2022
Configure the Scan to Email Feature (Linux)
54. 09/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
55. 26/07/2022
Configure and use the Scan Key Tool (Linux)
56. 19/07/2022
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
57. 30/06/2022
I can print but cannot scan via network. (For Mac)
58. 30/06/2022
Scan a document into PaperPort™ using the TWAIN driver
59. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
60. 20/06/2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.