MFC-J870DW FAQs & Troubleshooting MFC-J870DW Not your product? Sort by: Updated Date Popularity 3 Results 1. 16/04/2015 Paper Jam 2. 27/03/2015 I still receive the error message "Paper Jam" after I removed the jammed paper. 3. 01/04/2013 Document Jam Paper Feed / Paper Jam FAQs & Troubleshooting