FAQs & Troubleshooting
Latest |
MFC-J6930DW
339 Results
31. 17/03/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
32. 17/03/2023
Open the "Scanners and Cameras" and Properties.
33. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
34. 15/02/2023
Receive faxes on the computer for Windows (PC-FAX Receive)
35. 14/02/2023
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
36. 14/02/2023
Scan a document in Windows 8 and Windows 10.
37. 14/02/2023
Transfer faxes to the PC when my machine has a mechanical issue.
38. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
39. 13/01/2023
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
40. 19/12/2022
Cannot Detect Ink Volume
41. 19/12/2022
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
42. 19/12/2022
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
43. 19/12/2022
Can third party ink be used to refill the ink cartridges?
44. 13/12/2022
Open the Status Monitor
45. 13/12/2022
How to identify your Operating System (OS).
46. 24/11/2022
Import a Certificate and Private Key
47. 22/11/2022
Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
48. 15/11/2022
Export the Certificate and Private Key
49. 24/10/2022
Install a Certificate on Your Brother Machine
50. 20/10/2022
How do I use Mopria™ Print Service (MPS) with my Brother machine?
51. 17/10/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
52. 17/10/2022
Register the IC card for user authentication in Secure Function Lock
53. 13/10/2022
Print the Network Configuration Report
54. 04/10/2022
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
55. 27/09/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
56. 26/09/2022
Configure Email Sending or Receiving Using Web Based Management
57. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
58. 21/09/2022
I cannot use the Auto Crop feature.
59. 21/09/2022
Restrict the functions available on your Brother machine and the number of prints.
60. 06/09/2022
Configure and use PC-FAX (CUPS) (Linux)