FAQs & Troubleshooting
Popular |
MFC-J6930DW
339 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
(Video) Load A3/Ledger paper
3.
Replace Ink
4.
(Video) Load A4/Letter paper
5.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9.
Paper Tray #1 not detected/ Paper Tray #2 not detected
10.
No Paper / No Paper Fed
11.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
12.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
13.
Ink Low
14.
Paper Size Mismatch
15.
Paper Jam
16.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
17.
Easy Scan to E-mail
18.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
19.
(Video) Install Ink Cartridges
20.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
21.
Where is the USB/Ethernet port on the machine?
22.
What is the default password for my Brother machine?
23.
What is Brother iPrint&Scan?
24.
Check the Print Alignment from Your Brother Machine
25.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
26.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
27.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
28.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
29.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
30.
Clean the Print Head from Your Brother Machine