FAQs & Troubleshooting
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MFC-J6910DW
386 Results
1.
Replace Ink
2.
What is Brother iPrint&Scan?
3.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
4.
The printer status is Offline or Paused.
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
One or more of my colors are not printing (blank).
8.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
9.
Print using only the black ink cartridge when the Color cartridges have run out.
10.
"Offline" appears on the Status Monitor.
11.
Paper Jam
12.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
13.
Can I print from or scan to Android™ Smartphone?
14.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
15.
When I print, the pages are smudged with ink.
16.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
17.
Scan a document from a Windows XP application
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
I cannot print using my Brother machine on a wireless network (Windows)
20.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
21.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
22.
Ink Low
23.
Document Jam
24.
How do I factory reset the network settings?
25.
Add your Brother machine with AirPrint (macOS)
26.
I cannot print using my Brother machine on a wireless network (Mac)
27.
Protect your Brother machine against unauthorised access over the network
28.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
29.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
30.
How to identify your Operating System (OS).