FAQs & Troubleshooting
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MFC-J6710DW
390 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
I cannot print using my Brother machine on a wireless network (Windows)
3.
Can I print from or scan to Android™ Smartphone?
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
How do I load paper?
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
9.
What is Brother iPrint&Scan?
10.
What does "COMM.ERROR" on the LCD display mean?
11.
I cannot send a fax using PC-FAX (Windows 10)
12.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
13.
Can I use voice mail on the same line as my Brother machine?
14.
I installed scan-key-tool, but it does not work. (Linux)
15.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
16.
How do I know which side up my photo paper should be in the tray?
17.
One or more of my colors are not printing (blank).
18.
Can my Brother machine print a report to verify a fax I sent was received?
19.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
20.
Paper Jam
21.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
22.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
23.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
24.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
25.
I still receive the error message "Paper Jam" after I removed the jammed paper.
26.
How to identify your Operating System (OS).
27.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
28.
When I print, the pages are smudged with ink.
29.
How do I load envelopes into my machine?
30.
Wrong Paper Size