FAQs & Troubleshooting
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MFC-J6710DW
386 Results
1.
Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Change the number of times my Brother machine rings before it answers.
5.
No Paper Fed
6.
Paper Jam
7.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
8.
I cannot send a fax using PC-FAX (Windows 10)
9.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
10.
I cannot print using my Brother machine on a wireless network (Mac)
11.
What is Brother iPrint&Scan?
12.
Print using only the black ink cartridge when the Color cartridges have run out.
13.
How do I load paper?
14.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
15.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
16.
What driver package format is supported by my Linux distribution?
17.
Can I print from or scan to Android™ Smartphone?
18.
"Offline" appears on the Status Monitor.
19.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
20.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
21.
Delete print jobs from the print queue.
22.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
23.
Load A3 or ledger paper and program my Brother machine to print on it.
24.
Can I print from and scan to iPhone, iPod touch and iPad?
25.
Ink Low
26.
I cannot print using my Brother machine on a wireless network (Windows)
27.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
28.
What is AirPrint?
29.
My printed pages and received faxes are cut off.
30.
Loading paper in the manual feed slot.