FAQs & Troubleshooting
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MFC-J625DW
368 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
How do I load paper?
5.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
6.
I cannot print using my Brother machine on a wireless network (Windows)
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
9.
Can I print from or scan to Android™ Smartphone?
10.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
11.
What is Brother iPrint&Scan?
12.
When I print, the pages are smudged with ink.
13.
Replace Ink
14.
Paper Jam
15.
Print using only the black ink cartridge when the Color cartridges have run out.
16.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
17.
Load envelopes into my machine
18.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
19.
I still receive the error message "Paper Jam" after I removed the jammed paper.
20.
Connect your Brother machine to your mobile device via a wireless router or access point.
21.
"Offline" appears on the Status Monitor.
22.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
23.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
24.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
25.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
26.
The printer status is Offline or Paused.
27.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
28.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
29.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
30.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.